Welcome to The Winter Spa

COVID-19 UPDATE

The Winter Spa Ltd is now taking appointments for Thursday the 3rd of December onwards for both Hairdressing and Beauty Therapy.

For Beauty Therapy and Hair Appointments, we respectfully ask that all clients wear a face mask for all appointments.

For treatments on the face and massage, the face mask can be removed when the treatment commences within the confines of the treatment rooms. Your therapist will be wearing a surgical mask and visor. If you need to exit the treatment room your face mask must be reapplied.

All Hairdressing appointments are subject to a temporary Covid-19 Surcharge to enable us to take more time to keep both clientele and staff safe. The following safety measures will be in place from Saturday the 4th of July until further notice and government guidelines;

Single entry at “The Stage Door” by the car park
Intercom Entry with “buzz and wait”
Single exit at the rear of the building
A “one way” system through the hotel
A reception-less visit
Over the phone pre-payment
One hour appointments for all cutting services.
Staggered appointment start times
Empty sections between clients
Empty seats between backwash
Product purchase “in your seat”
Re-book “in your seat”
PPE for staff (mask and visor)
PPE for customers (mask)
Updated staff hygiene procedure
Hand sanitiser points throughout the salon
Hand sanitiser at entry and exit
Gowns washed after every client/disposable gowns
Clients visit alone unless with other clients from the same household (only when both people having a service).
No under 11 children

We think we’ve covered every base but as we put plans into action we may add or subtract as and when we think things could be made safer.

The main points are, keeping YOU our customer safe and isolated as much as possible in a busy hairdressing environment. With the current guidelines we are absolutely happy coming to work knowing we are safe but only if we follow these guidelines.

The Covid-19 surcharge is £9.45 on a gents cut or women’s blow dry and £12.75 for a women’s wash cut and blow dry. Gift cards cannot be used for the surcharge.

At present, gift cards that have been issued with expiry dates that fall into the lockdown period will be extended by the amount of time were not offering a full menu of services.

Opening times may now differ to our usual to allow customers the fullest opportunity to visit and may change week to week.

All services must be paid for in full at the time of booking.

Bookings may be amended up to 72 hours prior to the appointment.

Cancellations within the 72 hour cancellation period will forfeit any payments made unless a replacement appointment can be booked in your place.

Tranquility in the heart of the great border city; The Winter Spa Carlisle is the only city centre Spa destination.

Your treatments can range from the latest cutting and colouring trends in the ultra modern Hair-Spa to a deeply relaxing full body and mind ritual in one of our candle lit treatment rooms, all using the best products with the finest ingredients.

As well as the treatments on offer, you’re also welcome to combine your visit with any of the other services available at The Halston Aparthotel, be that a delicious afternoon tea, a glass of champagne delivered by your waiter from Bartons Yard Wine Bar and Bistro or a stay in one of our individually designed apartments.

Whether seeking to escape the stresses of everyday life or a pampering touch, our welcoming and expertly trained staff will take care of your every need, leaving you looking your absolute best to enjoy everything Carlisle has to offer.

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